Skip to main content
Affective Ties

ZeroMail: the direct line between inmates and their loved ones

ZeroMail was created to break down digital barriers and bring technology where progress has stalled, so that no one has to feel "less alive" in the uncertainty of waiting for a reply.

Affective bonds

The right to communication cannot wait

Letters from prison follow a dedicated process, going through handover to staff and inspection by the prison administration before being entered into the regular postal system.

The result is that a simple exchange can take weeks. In the meantime, bonds wear thin and isolation grows.

How ZeroMail works

1

From the heart to the page

The inmate entrusts their thoughts to the pen: they handwrite their letter, pressing onto the page their feelings and the will to stay connected with those on the outside.

2

Collection and digitization

The ZeroMail team enters correctional facilities every day to collect the letters, securely scan them, and upload them to the protected platform.

3

A reply in one click

The letter reaches family members instantly in digital format, and they can reply with one click. No barriers of time or space.

4

Instant printing

The platform quickly turns the digital reply into a new printed letter, to be delivered to the inmate on the same day.

Technology for inclusion

The ZeroMail team enters correctional facilities every day to collect the letters and digitize them securely.

Family members receive the letter in digital format within 24 hours, ensuring quick contact that bridges the distance.

By inmates, for inmates

ZeroMail is committed to cutting delivery times through an internal network within correctional facilities, placing work at the center as a tool for growth, dignity, and redemption.

Professionalism beyond the walls

Every message passes through the hands of fellow inmates who, through work and professional training, are building their own future.

Direct support

The inmate workers themselves provide support to their fellow inmates, with an immediate and compassionate approach.

We guarantee the utmost privacy

Privacy at the core

Every communication is handled through strict security protocols and protected technologies.

Nessuna traccia, nessun rischio

Conversations are not stored beyond what is necessary, minimizing the exposure of sensitive data.

ZeroMail is already active. Start communicating without delay

Discover ZeroMail

Discover other rights

Early release

Reduce your sentence and accelerate all benefits: a mechanism worth knowing.